Inspector Performance Review

Performance Rating Definitions: 

Distinguished (5): Outstanding performance that results in exceptional accomplishments with significant contributions to the overall good of the division or company.  Performs at a very high level near 100% of the time.

Satisfactory (4): Good performance with the individual consistently fulfilling position requirements and consistently meeting goals.

Marginal (3): Inconsistent performance.  The individual may fulfill their responsibilities most of the time but there are notable instances where they do not meet the goals or requirements of their role.

Poor (2): Performance l eaves room for improvement. This performance level may be the result of an inexperienced employee on the job or an individual not responding favorably to instruction.

Critical (1): Well below the minimum requirements, performs at a subpar performance level.  Situation requires immediate review and action.  Possible separation or reassignment is in order without significant and immediate performance improvement.

Selected Value: 0
Consistently follows the inspection routine outlined in the At Ease Standard Operating Procedures. Maintains consistent routine when sellers, clients, or agents are present.
Selected Value: 0
Follows procedures outlined in At Ease Standard Operating Procedures Manual, starting the night before the inspection all the way through to post-inspection.
Selected Value: 0
Communicates with clients and agents in a manner consistent with the scripts outlined in At Ease Standard Operating Procedures Manual. Consistently calls/texts clients and agents when they are not present for the inspection.
Selected Value: 0
Works efficiently without rushing or missing items. Finishes inspections in expected time range of 2-4 hours (depending on size of house).
Selected Value: 0
Consistently follows safety protocol regarding ladder tie-offs, wearing respirators, etc.
Selected Value: 0
Consistently writes reports/narratives that follow basic grammar and maintain an acceptable level of professionalism.
Selected Value: 0
Talks to agents and clients in a way that is warm, yet professional. Empathy + accuracy is the goal. Clients and agents are put at ease when you communicate with them.
Selected Value: 0
Communicates with services and office managers in a way that is respectful and helpful.
Selected Value: 0
Demonstrates an overall positive attitude. Looks for ways to help solve problems rather than complain. Co-workers enjoy being around you.
Selected Value: 0
Typically arrives 5-10 minutes early for inspections. Notifies clients/agents/co-workers if running late for an inspection or meeting.
Selected Value: 0
Consistently available to perform 10 inspections / week. Provides plenty of notice for vacation requests, etc.
Selected Value: 0
Willing to accept coaching and/or correction from managers without becoming overly defensive.
Selected Value: 0
Consistently performs at a high level. Willing to jump in and go the extra-mile when needed.
Selected Value: 0
Looks for ways to grow, learn, and earn additional certifications. Achieves goals within deadlines. Not content to coast.
Selected Value: 0
Owns mistakes and takes action to make things right. Looks for ways to help out co-workers and make the team succeed.
Selected Value: 0
Overall performance as an inspector and team member.
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