Customer Care Request

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5. Claims and DisputesIt is understood and agreed that if a dispute or controversy arises or should the INSPECTOR be found liable for any loss or damages resulting from a failure to perform any of the obligations of the INSPECTOR, including, but not limited to negligence, breach of contract, fraud or otherwise, that the liability of the INSPECTOR shall be limited to a sum equal to the amount of the Inspection fee (not including fees for other ancillary services). The Client will notify INSPECTOR of any dispute or claim prior to making any repairs and the INSPECTOR will have a right to examine any area of complaint before any repairs are made. No claim will be considered if repairs are made before notifying the INSPECTOR and allowing ample time for the INSPECTOR to evaluate such claim and re-inspect the disputed area of the home. No claim will be considered after 3 months from the date of inspection.
The Standards of Practice for the Georgia Association of Home Inspectors were referenced in your inspection agreement and outline what the inspector is and is not responsible for during an inspection.The standards can be found online at this link: https://gahi.wildapricot.org/resources/Documents/GAHI-Standards-of-Practice.pdf
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